Job Title: Team Lead NOC engineer

‍

We are looking for a highly skilled Team Lead NOC Engineer to join our team.

‍

As a NOC engineer you will be responsible for monitoring and operating the company’s production systems and application issues. You  will be coordinating operations and engineering teams in order to identify malfunctions impact on customers, send out status updates, research and solve production malfunctions. The NOC engineer will work with 3rd party suppliers and identify the root cause to implement a fix.

‍

Responsibilities:

‍

• Monitor applications and performance of production servers
• Determine the root cause of production issues
• Production crisis management
• Procedures and reports management
• Communication and escalation of complex issues to development and system teams
• Perform fault detection, isolation, resolution, and root cause analysis

‍

Requirements:

‍

• A minimum of +5 year experience in a technical support or NOC or a similar position
• Experience working with Windows\Linux systems specifically in managing or supporting production environments
• Experience working with the latest and greatest technologies like Kubernetes, Prometheus, Splunk, DataDog and more
• Experience working with the industry’s major cloud providers like Azure
• Experience in managing production downtime incidents
• High level English
• Independent in your work, self-motivated
• Be a problem solver and have excellent troubleshooting skills
• Be able to handle a stressful and dynamic working environment
• Excellent communication skills
• Should be able to work shifts and during weekends and holidays.

‍

Preferred Skills:

‍

• Have scripting skills: (Shell/Bash, Perl, Python, Ruby, PowerShell)
• Be able to handle a stressful and dynamic working environment
• Excellent working relations with interfaces.

‍

If you have the required skills and experience, please submit your application for consideration.

‍